EDUCATION & TRAINING

  • Bachelor's Degree in Business Administration.

IKEA Training, CA, NL, SE

  • Discovering the IKEA Concept
  • Exploring the IKEA Store
  • Catalogue Production
  • Catalogue Distribution
  • Marketing the IKEA way
  • Situational Leadership 

AL-FUTTAIM Training, UAE

  • Leaders for Growth
  • Zodiac Business Simulation 

CTI Coaching, UAE

  • Co-Active Coaching

Ryerson University, CA

  • Organizational Behaviour. 

University Of Toronto, CA

  • Creative Copy Writing 

University Of Phoenix, USA

  • Advanced Marketing Management
  • Operations Management for Total Quality
  • Managerial and Marketing Communication 

San Jose State University, USA

  • Marketing Communications Overview
  • eCommerce Management
  • eMarketing Techniques

PUBLIC SPEAKING

2017


4th Annual CEM & Customer Loyalty MENA Summit, UAE

  • Speaker, Topic: Launching a loyalty program and setting a CRM function

2017


7th Annual CET ME - Customer Engagement Technology Summit, UAE

2021


Opex Summit 2.0, Canada

  • Speaker, Topic: Customer Centric Data Analytics.
  • Speaker, Topic: Organization Design. 

AFFILIATIONS

2010 - 2012

Flyer Distribution Standards Association (FDSA), Canada.

  • Member of the Board

2010 - 2011

Retail Council of Canada (RCC).

  • Member of the Retail Marketing Committee

2008 - 2011

Retail Advertising & Marketing Canada (RAC).

  • Member

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